RETUCHING SERVICES

Additional details may vary depending on the specific needs and objectives of photo editing.

In case of urgent retouching, the cost of the work increases by 25%-40%.

The final cost of the service is determined individually, based on its complexity according to the technical task provided by the customer.

ORDERING RETOUCHING SERVICES

To order retouching services, please contact me by email (see "Contacts" section). You can describe your needs (provide a technical task) and attach photos for assessment.

After receiving your request, I will get in touch with you to discuss details, agree on the price and completion timeframe.

Immediately after confirming the order, you can make payment for the provided service. Payment instructions can be found in the "Payment" section. Please note that work on your order will commence after receiving payment.

Within 2 days of receiving the finished photos, you can request revisions/edits that are included in the technical task (TT). However, if the requested edits go beyond what is specified in the TT, they may be treated as a separate order.

ORDER COMPLETION TIMELINE

The timeframe for retouching photo services will be agreed upon individually through our email correspondence. You will receive the completed images within the agreed timeframe, which will be confirmed during our communication and delivered to your email.

Typically, orders are completed within 2-7 business days after receiving payment. However, the completion timeframe may vary depending on the workload, urgency, and complexity of the retouching.

Minsk, Revision of 15.11.2023

This Public Contract (hereinafter referred to as the "Contract") defines the procedure for providing services for processing (retouching) digital photographs without printing using the Internet (hereinafter referred to as the "Services"), as well as the mutual rights, obligations, and the order of relations between the individual, Oksana Viktorovna Kos (TIN: АВ4137502), who is a taxpayer on professional income (conducting her activities in accordance with Chapter 40 of the Tax Code of the Republic of Belarus and Article 7 of the Law of the Republic of Belarus No. 230-Z of December 30, 2022, "On Amendments to Laws on Taxation"), hereinafter referred to as the "Contractor," and the customer of the Services, hereinafter referred to as the "Customer," who accepted the public offer (Offer) to conclude this Contract.

1. TERMS AND DEFINITIONS

For the purposes of this offer, the following terms are used in the following meanings: Contract - an agreement between the Customer and the Performer for the provision of services for processing (retouching) digital photographs without printing using the Internet, provided to the Customer by the Performer, which is concluded by paying for the Offer. Offer - this document, a public contract. The publication (placement) of the text of a public contract on the website http://retouchcraft.com is a public offer addressed to a wide range of persons for the purpose of providing certain types of services (Clause 2, Article 407 of the Civil Code of the Republic of Belarus). The fact confirming the conclusion of a public contract by the Customer of services is his payment - acceptance (Clause 3, Article 408 of the Civil Code of the Republic of Belarus). Acceptance of the offer - full and unconditional acceptance of the Offer by performing the actions specified in clause 5.3 of this contract. Acceptance of the Offer creates a contract. Customer - a person who has paid for the Offer and is a consumer of services under the concluded Contract.

2. SUBJECT OF THE CONTRACT

2.1. The Performer undertakes obligations to provide services in the form of processing (retouching) digital images without printing using the Internet to the Customer (hereinafter - Services) on a gratuitous basis, in accordance with the terms of this public offer. In accordance with Article 7 of the Law of the Republic of Belarus dated December 30, 2022, No. 230-Z "On Amendments to Laws on Taxation Issues," the activities of the Performer are not considered entrepreneurial.

2.2. The list of Services that can be provided under this Agreement, the terms of the provision of Services, and other conditions defining the procedure for providing Services, as well as other information essential for the provision of Services, is posted by the Performer on the website http://retouchcraft.com/.

2.3. The Customer accepts the Services provided by the Performer in accordance with the terms of this Agreement.

2.4. The Performer reserves the right to make changes to this public offer contract and other information on the website. Therefore, the Customer undertakes to familiarize themselves with the current version of the Contract and other information before receiving the Services.

3. PROCEDURE FOR CONTRACT CONCLUSION

3.1. This Contract is a public contract (Article 396 of the Civil Code of the Republic of Belarus), according to which the Performer undertakes the obligation to provide Services to an indefinite circle of persons (Customers) who have applied for the specified Services.

3.2. The publication (placement) of the text of this Contract on the Performer's website constitutes a public offer (offer) from the Performer addressed to an indefinite circle of persons (individuals) - the Customer (Customers) to conclude this Contract (Clause 2, Article 407 of the Civil Code of the Republic of Belarus).

3.3. This Contract is concluded by the Customer joining this Contract, i.e., by the Customer accepting (accepting) the conditions of this Contract as a whole, without any exceptions or reservations (Article 398 of the Civil Code of the Republic of Belarus). Based on the above, the Customer is obliged to carefully read the text of this Contract, and if there are any points with which they disagree, the Customer must refuse to consume the services provided by the Performer.

3.4. The fact confirming the Customer's acceptance of the conditions of this Contract is the payment by the Customer for the Services in the manner and on the conditions determined by this Contract (Clause 3, Article 408 of the Civil Code of the Republic of Belarus). By accepting the conditions of this contract and paying for the services, the Customer fully accepts and agrees to the established rules.

3.5. Payment is made only in a non-cash form using the Internet acquiring service available on the Website or by direct transfer to the Performer's current account or bank card. In this case, payment is considered made from the moment the corresponding amount of money is credited to the Performer's current account.

3.6. The Contract is valid from the moment the payment is received into the Performer's current account until the completion of obligations and settlements between the Parties.

3.7. To confirm the conclusion of the Contract, the Customer receives, at the email address specified in accordance with paragraph 3.4. of the Contract, within 1 (one) working day from the moment of payment, a Notification of Successful Order, which also serves as a notification of the conclusion of the Contract.

3.8. This public contract, provided the order of its payment is observed, is considered concluded in a simple written form (Clause 3, Article 404, and Clause 3, Article 408 of the Civil Code of the Republic of Belarus) and, accordingly, does not require paper documentation and has full legal force.

3.9. This Offer is valid in the edition and on the conditions that existed at the time of its payment.

4. RIGHTS AND OBLIGATIONS OF THE PARTIES

4.1. The Performer undertakes:

4.1.1. To provide the Customer with Services qualitatively and in full accordance with the terms of the Contract.

4.1.2. By placing on the official website of the Performer http://retouchcraft.com, to provide the Customer with accurate information about the nature and volume of the provided Services, the cost of services, and other information.

4.1.3. To start performing its obligations under the Contract from the moment the funds are received from the Customer to the Performer's account in the amount agreed upon by correspondence between the Performer and the Customer on the Internet at the address: http://retouchcraft.com/#!/page_Services.

4.1.4. To transfer the results of the completed work (processed photos) to the Customer after completing the order.

4.1.5. To keep confidential any information related to the Customer on any issues that have become known to the Performer in connection with the Services provided, and also to ensure the established procedure for handling personal data.

4.2. The Performer has the right:

4.2.1. To determine the tools and methods of providing the Service in accordance with the requirements of the legislation of the Republic of Belarus and this contract.

4.2.2. Unilaterally make changes, additions to this Contract, of which the Customer is considered duly notified from the moment of the publication of the amended version of the Contract on the website http://retouchcraft.com.

4.2.3. Receive from the Customer the source materials allowing the Performer to fulfill its obligations under this Contract qualitatively and on time.

4.2.4. Suspend the provision of Services in case of non-payment or improper payment for services by the Customer until the Customer fulfills the corresponding obligation under this Contract.

4.3. The Customer undertakes:

4.3.1. To comply with the terms of this Contract.

4.3.2. To pay for the Services in accordance with the conditions of Section 5 of this Contract.

4.3.3. Not to use the information obtained from the Performer for commercial purposes.

4.3.4. To independently monitor the information published on the Performer's website, promptly check the correspondence received at the email address and messengers specified by the Customer when submitting the application.

4.4. The Customer has the right:

4.4.1. To demand from the Performer the proper provision of Services in accordance with this Contract.

4.4.2. To request information from the Performer about the progress of the provision of services at any time in accordance with this Contract.

5. COST OF SERVICES AND PAYMENT PROCEDURE

5.1. The cost of services provided under this Contract is determined based on the volume, nature, and duration of the Services and is reflected in the information materials published on the Website. The specific cost is discussed directly during communication between the Parties of the Contract via the Internet.

5.2. The cost of services under this Contract is paid by the Customer on the terms of 100% prepayment unless otherwise agreed between the Customer and the Performer, in the form of non-cash payment.

5.3. The Customer makes payment for the ordered Services through non-cash bank transfer of funds to the Performer's current account, according to the data and details provided by the Performer, as well as through bank cards, including the use of the Internet acquiring service available on the Performer's website.

5.4. All expenses related to the transfer of payments under this contract to the Performer's account are borne by the Customer.

5.5. In case of changes in tax legislation, market conditions, as well as the introduction of additional taxes and mandatory payments, the Performer reserves the right to unilaterally change the cost of services, which must be communicated to the Customer no later than 10 (ten) calendar days before the change in the cost of Services. The change in the cost of Services does not apply to already paid Services.

5.6. In case of financial indebtedness of the Customer (violation of terms and order of payment), the Performer reserves the right to suspend the provision of services under this contract and unilaterally terminate its validity.

5.7. In case of the Customer's unilateral refusal to receive the service, the funds transferred to the Performer by the Customer are not refundable.

5.8. If the Service was not provided due to the fault of the Performer (except for force majeure circumstances), the funds transferred to the Performer by the Customer are fully refunded no later than 30 days from the date of occurrence of such an event.

5.9. The total cost of services under this Contract does not exceed 72,150 Belarusian rubles.

6. LIABILITY OF THE PARTIES AND DISPUTE RESOLUTION PROCEDURE

6.1. The Parties are responsible for non-performance or improper performance of the Contract in accordance with the current legislation of the Republic of Belarus and the Contract.

6.2. Violation of the Contract's terms is considered its non-performance or improper performance, i.e., performance in violation of the conditions determined by the content of the Contract.

6.3. In the event of termination of this Contract at the initiative of the Customer, the funds paid by the Customer for the provided services are subject to refund for the part that has not yet been provided by the Performer.

6.4. The Parties are not responsible in case of non-performance, untimely or improper performance of their obligations under this Contract, if it is exclusively due to force majeure circumstances, i.e., extraordinary and unforeseen circumstances under these conditions.

6.6. All disputes arising from the performance of this Contract or related to it are resolved through negotiations between the Parties.

6.7. If the corresponding dispute cannot be resolved through negotiations, it is resolved in court in accordance with the jurisdiction and subordination established for such a dispute, according to the current legislation of the Republic of Belarus.

7. DURATION OF THE CONTRACT

7.1. This Contract is considered concluded from the moment of payment by the Customer for the Services and is valid until the Performer fulfills the provided Services.

7.2. The Contract may be terminated prematurely by mutual agreement of the Parties or unilaterally in cases provided for by the Contract. In case of termination of the Contract, settlements between the Parties are carried out in accordance with the terms of the Contract.

8. OTHER TERMS

8.1. The Parties unconditionally agree that this Agreement is concluded at the place of service provision.

8.2. The Parties unconditionally acknowledge the legal force of the text of this Agreement.

8.3. Correspondence by email and in the Executor's messengers is equivalent to a simple electronic signature and is equivalent to paper documents with personal signatures (and, if any, - seals) of the Parties. The legal force of documents transmitted in this way is recognized by the Parties.

9. CONTACT INFO

9.1. The Parties unconditionally agree to consider the information provided by the Customer during the order of the Services as the Customer's details.

9.2. Executor's details:

Individual Kos Oksana Viktorovna, taxpayer of professional income tax, TIN АВ4137502.

Registered with the Tax Inspectorate for Drogichin District on 09/25/2023.

Current (settlement) account in BYN № BY52MTBK30140008999901538965 at JSC "MTBank" BIC: MTBKBY22, TIN 100394906.

Contact information: email: retouchcraft@yandex.by.

1. General Provisions

1.1. This privacy policy is compiled in accordance with the requirements of the Law of the Republic of Belarus of May 7, 2021 No. 99-Z "On Personal Data Protection" (hereinafter - the Personal Data Law) and defines the procedure for processing personal data and measures to ensure the security of personal data of Users that Kos Oksana Viktorovna (hereinafter referred to as the Operator) may obtain when using the website http://retouchcraft.com (hereinafter referred to as the Site) by the User.

1.2. The use of the Site by the User implies agreement with this Privacy Policy and the terms of processing the User's personal data.

1.3. In case of disagreement with the terms of the Privacy Policy, the User must discontinue the use of the Site.

1.4. This Privacy Policy applies only to this Site. The Site does not control and is not responsible for third-party websites to which the User may be redirected through links available on the Site.

2. Key Concepts Used in the Policy

2.1. Automated processing of personal data - processing of personal data using computer technology.

2.2. Blocking of personal data - temporary cessation of personal data processing (except in cases where processing is necessary to clarify personal data).

2.3. Site - a set of graphic and informational materials, as well as computer programs and databases that ensure their availability on the internet at the network address http://retouchcraft.com.

2.4. Information system of personal data - a set of personal data contained in databases and providing their processing using information technologies and technical means.

2.5. Depersonalization of personal data - actions that make it impossible to determine the ownership of personal data to a specific User or other subject of personal data without using additional information.

2.6. Processing of personal data - any action (operation) or a set of actions (operations) performed with personal data, with or without the use of automation tools, including collection, recording, systematization, accumulation, storage, clarification (update, change), extraction, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction of personal data.

2.7. Operator - a state body, a legal entity, or an individual, either independently or jointly with other persons, organizing and/or carrying out the processing of personal data, as well as determining the purposes of personal data processing, the composition of personal data subject to processing, actions (operations) performed with personal data.

2.8. Personal data - any information related to an identified User or a User who can be identified based on such information.

2.9. User - any visitor to the website http://retouchcraft.com.

2.10. Provision of personal data - actions aimed at disclosing personal data to a specific person or a specific group of persons.

2.11. Distribution of personal data - any actions aimed at disclosing personal data to an indefinite group of persons (transmission of personal data) or at acquainting personal data with an unlimited number of persons, including the disclosure of personal data in the media, placement on information and telecommunications networks, or providing access to personal data in any other way.

2.12. Cross-border transfer of personal data - the transfer of personal data to the territory of a foreign state to a foreign state authority, foreign individual, or foreign legal entity.

2.13. Destruction of personal data - any actions resulting in the irreversible destruction of personal data with the impossibility of further recovery of the content of personal data in the information system of personal data and/or the destruction of material carriers of personal data.

Terms and definitions not specified above in this section are used in the meaning established by the legislation of the Republic of Belarus.

3. Subject of the Privacy Policy

3.1. The website operator may process the following User's personal data: last name, first name, patronymic; email address; contact phone; User's addresses in messengers and social networks; other data that the User may send to the Operator's email address.

The above-mentioned data are collectively referred to as "Personal Data" in the text of this Policy.

3.2. The User guarantees that the provided data are complete, accurate, and reliable, and that, when providing information, the legislation of the Republic of Belarus, the lawful rights, and interests of third parties are not violated.

4. Purposes of Personal Data Processing

The Operator may use the User's personal data in the following cases: for User identification; for providing services to the User; for processing User payments; for communication with the User: forming and clarifying request/order details; informing the User by sending emails, messages in messengers (including new offers and services, special offers).

5. Legal Grounds for Personal Data Processing

5.1. The website operator processes the User's personal data only in cases when the User sends them independently via email or messengers. By sending their personal data to the Operator, the User expresses their consent to this Privacy Policy.

5.2. This privacy policy comes into effect from the moment the User provides their personal data to the Operator.

6. Procedure for Collecting, Storing, Transmitting, and Other Types of Personal Data Processing

6.1. The security of personal data processed by the Operator is ensured by implementing legal, organizational, and technical measures necessary to fully comply with the requirements of the current legislation of the Republic of Belarus regarding the protection of personal data.

6.2. The Operator ensures the safety of personal data and takes all necessary measures to prevent unauthorized access to the User's personal data.

6.3. The User's personal data will never be transferred to third parties under any circumstances, except in cases related to the execution of current legislation.

6.4. In case of inaccuracies in personal data, the User can update them independently by sending a notification to the Operator at the email address of the website retouchcraft@yandex.by with the label "Personal Data Update."

6.5. The consent for processing of personal data is unlimited in duration. The User can withdraw their consent for the processing of personal data at any time by sending a notification to the Operator via email to the Operator's email address at retouchcraft@yandex.by with the label "Withdrawal of Consent for Personal Data Processing."

6.6. All information collected by third-party services, including payment systems, communication means, and other service providers, is stored and processed by the respective parties (Operators) in accordance with their User Agreement and Privacy Policy. The subject of personal data is bound by these documents. The Operator is not responsible for the actions of third parties, including the service providers mentioned in this section.

6.7. The prohibitions established by the subject of personal data on the transfer (except for providing access), as well as on the processing or conditions of processing (except for accessing), of personal data permitted for distribution, do not apply in cases of personal data processing in the state, public, and other public interests defined by the legislation of the Republic of Belarus.

6.8. The Operator ensures the confidentiality of personal data during their processing.

6.9. The termination of personal data processing may occur when the purposes of personal data processing are achieved, the expiration of the consent of the subject of personal data, the withdrawal of the subject's consent for personal data processing, or a demand to cease personal data processing, as well as the discovery of unauthorized personal data processing.

7. List of Actions Performed by the Operator with Obtained Personal Data

7.1. The Operator performs the collection, recording, systematization, accumulation, storage, clarification (updating, changing), extraction, use, transmission (distribution, provision, access), depersonalization, blocking, deletion, and destruction of personal data.

7.2. The Operator conducts automated processing of personal data with the receipt and/or transfer of received information via information and telecommunication networks.

8. Cross-Border Transfer of Personal Data

8.1. Before commencing the cross-border transfer of personal data, the Operator must ensure that the foreign state to which the transfer of personal data is intended provides reliable protection of the rights of the subjects of personal data.

8.2. Cross-border transfer of personal data to the territories of foreign states that do not meet the above-mentioned requirements may be carried out only with the consent of the subject of personal data for the cross-border transfer of their personal data, who is the subject of personal data.

9. Confidentiality of Personal Data

9.1. The Operator and other parties who have access to personal data are required not to disclose personal data to third parties and not to distribute personal data without the consent of the subject of personal data, unless otherwise provided by the legislation of the Republic of Belarus.

9.2. The confidentiality of the User's personal data is maintained, except in cases where the User voluntarily provides information about themselves for general access to an unlimited circle of individuals.

10. Final Provisions

10.1. The user can obtain any clarifications on questions related to the processing of their personal data by contacting the Operator via email at retouchcraft@yandex.by.

10.2. The Operator has the right at its discretion to unilaterally change and/or supplement the terms of this Policy without prior notice to the subjects of personal data by posting a new version of the Policy on the Website.

10.3. The current version of the Policy is publicly available on the Internet at https://retouchcraft.com.

Information on the Processing of Personal Data when paying through bePaid

Based on the concluded agreements, the taxpayer of the professional income, individual Kos O.V., entrusts the processing of personal data of clients of the taxpayer of the professional income, individual Kos O.V., who make purchases of services on the website https://retouchcraft.com, to the following authorized persons (hereinafter - AP):

* LLC "IKomCharge" sends the card check to the email specified during payment after the payment is made.